Make-to-Order Manufacturing

Promise Delivery Dates You Can Actually Meet

Coordinate customer orders with production capacity for predictable delivery dates. No more over-promising and under-delivering.

60%
Reduction in order management time
93%
On-time delivery rate
80%
Fewer status inquiries
5min
Rush order replanning time

Make-to-Order Capabilities

Order-Driven Scheduling

Production schedule automatically generated from customer orders and delivery dates

Delivery Date Management

Promise realistic delivery dates based on actual capacity, not guesswork

Customer Communication

Automated status updates and proactive notifications for delivery changes

Rush Order Handling

See capacity impact instantly when rush orders come in. Replan in minutes.

Common Make-to-Order Challenges

Over-Promise, Under-Deliver

Business Impact

Sales promises dates without knowing production capacity. Late deliveries damage reputation.

BrightPlanning Solution

Real-time capacity visibility shows exactly what's possible. Promise dates you can meet.

Result
93% on-time delivery rate

Rush Order Chaos

Business Impact

Rush orders disrupt the entire schedule. Everything gets delayed trying to accommodate urgency.

BrightPlanning Solution

Visual schedule shows capacity impact instantly. Replan in minutes, not hours.

Result
60% reduction in order management time

Customer Service Nightmare

Business Impact

Customers calling for status updates. CSR team walks the floor looking for orders.

BrightPlanning Solution

Real-time dashboard shows every order status. CSR team answers questions instantly.

Result
80% reduction in status inquiries

The Make-to-Order Workflow

From customer order to on-time delivery

1

Order Entry

What Happens: Customer places order with requested delivery date
System Action: System checks capacity and confirms feasible date
Customer gets realistic delivery promise
2

Capacity Check

What Happens: BrightPlanning calculates production time needed
System Action: Shows available capacity vs. required capacity
Know immediately if delivery date is achievable
3

Production Planning

What Happens: Order automatically added to production schedule
System Action: Drag-and-drop to optimize sequence and resources
Optimized schedule maximizes on-time delivery
4

Execution & Tracking

What Happens: Shop floor executes work and updates progress
System Action: Real-time status visible to customer service team
Proactive communication on any delays
5

Delivery & Review

What Happens: Order ships on promised date
System Action: Analyze actual vs. estimated times
Continuously improve delivery accuracy

Complete Feature Set

Order-driven production scheduling
Capacity-based delivery date calculation
Visual drag-and-drop planning
Rush order impact analysis
Automated customer notifications
Real-time order status tracking
Delivery date change management
Performance analytics and KPIs
Customer portal integration ready

Ready to Deliver On Time, Every Time?

See how make-to-order manufacturers achieve 93% on-time delivery with BrightPlanning.

Schedule Your Demo